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1/10/14

How to Stop / Remove www.strtsrv.com Browser Hijacker

Strtsrv.com (www.strtsrv.com) is a browser hijacker infection that is injected to your computer without your notice. It replaces your homepages once installed, and changes your other default browser settings including default search engines and DNS settings. You will get the Strtsrv.com page whenever you open your browsers. It displays information to users: “Domain Status: Configured Correctly. The domain is setup and currently online. Please contact a system administration for further information.” Unluckily, it can affect all your browsers, and redirect users to Strtsrv.com page from anywhere. So users have to remove Strtsrv.com browser hijacker as soon as you can to protect your browsers.

Strtsrv.com browser hijacker injects its own files to your system once installed, and changes its files names and locations to avoid being detected by anti-virus programs. Malicious toolbar and add-ons will be installed to your browsers in order to mess up your browser functions and annoy your online activities.

Strtsrv.com comes with free downloads such as games or programs on the Internet. It can be installed if users click spam email attachments or hacked web sites. So users have to be careful when surfing the Internet.

How to Remove Strtsrv.com from the Computer Completely?



Solution one: Manually remove Strtsrv.com from your PC.

Strtsrv.com can disable all of your browsers if your computer is infected seriously. In this situation, you need to get your computer to the safe mode with net working. If your computer runs ok in normal mode, then you can remove it in normal mode.

1) The processes belonging to Strtsrv.com added to your Task Manager and needed to stop.


2) You will need to remove the following associated registry entries to Strtsrv.com:

 HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\10
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\Random.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D94}

3) The files created by Strtsrv.com are required to be deleted in your Local Disk which stores your operating system information:

%CommonStartMenu%\Programs\ www.strtsrv.com
 %systemroot%\system32
%Temp%\.exe, %StartupFolder%\ctfmon.lnk


Reset Your Browsers 

You can reset your browsers when you have finished all the steps above. 

Step 1- Reset Internet Explorer by the following guide (take IE as an example):
Open Internet Explorer >> Click on Tools >> Click on Internet Options >> In the Internet Options window click on the Connections tab >> Then click on the LAN settings button>> Uncheck the check box labeled “Use a proxy server for your LAN” under the Proxy Server section and press OK.

Step 2- Remove add-ons:

Internet Explorer
1) Go to 'Tools' → 'Manage Add-ons';
2) Choose 'Search Providers' → choose 'Bing' search engine or 'Google' search engine and make it default;
3) Select 'Search Results' and click 'Remove' to remove it;
4)  Go to 'Tools' → 'Internet Options', select 'General tab' and click 'Use default' button or enter your own website, e.g. Google.com. Click OK to save the changes.

Google Chrome
1) Click on 'Customize and control' Google Chrome icon, select 'Settings';
2) Choose 'Basic Options'.
3) Change Google Chrome's homepage to google.com or any other and click the 'Manage search engines...' button;
4) Select 'Google' from the list and make it your default search engine;
5) Select 'Search Results' from the list remove it by clicking the "X" mark.
Mozilla Firefox
1) Click on the magnifier's icon and select 'Manage Search Engines....';
2) Choose 'Search Results' from the list and click 'Remove' and OK to save changes;
3) Go to 'Tools' → 'Options'. Reset the startup homepage or change it to google.com under the 'General tab';

Step 3- Clear all the cookies of your affected web browsers.
Since the tricky virus has the ability to use cookies for tracing and tracking the internet activity of users, it is suggested users to delete all the cookies before a complete removal.

Google Chrome:
Click on the "Tools" menu and select "Options".
Click the "Under the Bonnet" tab, locate the "Privacy" section and Click the "Clear browsing data" button.
Select "Delete cookies and other site data" and clean up all cookies from the list.

Mozilla Firefox:
Click on Tools, then Options, select Privacy
Click "Remove individual cookies"
In the Cookies panel, click on "Show Cookies"
To remove a single cookie click on the entry in the list and click on the "Remove Cookie button"
To remove all cookies click on the "Remove All Cookies button"

Internet Explorer:
Open Internet explorer window
Click the "Tools" button
Point to "safety" and then click "delete browsing history"
Tick the "cookies" box and then click “delete”

Step 4- Restart your computer normally to check whether there is still redirection while browsing.

Solution two: Automatically remove Strtsrv.com with SpyHunter.


You may follow the manual removal procedures above step by step to get rid of Strtsrv.com, but it is quite complicated actually. So, if you are not a computer savvy, I recommend you to handle this problem with taking the following automatic removal with SpyHunter, which is easier and safer.

Step 1: Download Spyhunter antivirus program by clicking the icon below.

                

Step 2. Install SpyHunter on your computer step by step.

Step 3. After finishing installation,you need to do a full scanning with SpyHunter to find out every threats in your computer. After that, you should select every detected threats and remove them all.
Step 4. Reboot your computer and check it again to make sure that Strtsrv.com is wiped out completely.

Notes: If you are not skilled in operating computer, you are not advised to use manual removal method, because manual removal is too complicated and difficult to handle. So we highly expect you to download SpyHunter to remove Strtsrv.com, which is more effective. Moreover, SpyHunter is useful to protect the computer by taking some preventive measures in the future.

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